How can I add Mailissa Team properties as Outlook columns?

This article describes how you can add the Mailissa Team properties for the assigned user and the last comment as a property to your Outlook Client

To add the Mailissa Team properties Current Editor and Last Comment as Outlook columns execute the following steps:

Step 1: Open Add Columns 

Go to the View tab in Outlook and click on Add columns.

Step 2: Create a New Column

In the middle section, click on New Column.

Step 3 : Add "ServiceDeskLastComment"

• Enter ServiceDeskLastComment in the name field.
  (This represents the last user comment for the email.)
• Keep the type and format set to Text.

Step 4: Add "ServiceDeskUserName"

Repeat steps 2-3 for the name ServiceDeskUserName. (This represents the current editor of the email.)

From now on, you can customize, filter, and organize your Outlook views based on Mailissa Team properties. Just follow the steps above to streamline your workflows and improve efficiency.