How can I change or add Administrators?

In this article, we’ll show you how to change or add active administrators for Mailissa.

Requirements: For this documentation you need to have admin rights for your tenant in Mailissa. By default the first user to ever use Mailissa will have admin rights.

Step 1: Open the Admin Portal

Open your browser and navigate to https://portal.mailissa.com. Log in using your Microsoft username and password.

Step 2: Access License and User Management

Go to the License and User Management tab. Here, you can:

  • Assign administrator rights to individuals.

  • Add new administrators or modify existing admin roles.

Please note, that only users who started Mailissa at least once, will appear in the registered users.

Roles Overview

User Administrator

  • Can manage access to connectors for the tenant.

  • Can hide connectors for specific M365 users or groups.

 Tenant Administrator

  • Can create and update categories for Mailissa Team and Transfer.

By following these steps, you can easily manage administrator roles and ensure that your team can use Mailissa efficiently.