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      How can I edit existing Categories?

      In this article, we’ll show you how to update existing categories for Mailissa Team.

      Step 1: Log in to the Mailissa Portal

      Open your browser and go to https://portal.mailissa.com. Log in using your M365 username and password.

      Step 2: Edit a Category

      To edit an existing category:

      • Click the blue gear icon next to the category you want to edit.

      • In the edit dialog, you can change the category name and assign a new color.

       

      Important Technical Categories

      There are three specific categories that cannot be deleted, but can be edited:

      1. Transferred – Indicates that an email has been successfully transferred using Mailissa Transfer.

      2. Assigned – Indicates that the email has been assigned to a person using Mailissa Team.

      3. Comment – Indicates that the email has been commented on using Mailissa Team.