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FAQs

• Where can I find my Microsoft Entra Tenant ID?

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Getting started & Best Practices

• How can I add Mailissa Team properties as Outlook columns?
• How can I save a history entry as a favorite?
• How can I create a Outlook view filtered by Mailissa Team assignee?

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Troubleshooting

• Open Issue - Mailissa is not loading in Shared Mailboxes
• Why is the Mailissa Icon Grey?
• How can I use Mailissa with a configured EwsAllowList?

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Administration

• How can I assign licenses and modules to my users?
• How can I change or add Administrators?
• How can I edit existing Categories?
• How can I add a new Category?
• How can I enable Applications for specific users?

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Integrations

• Teamleader Authentication does not load and runs into an error
• Teamleader Integration can not be installed

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